Terms and Conditions

THANK YOU FOR TRUSTING OUR SERVICES

Please Read Our Service Agreement Below

The following is designed to protect your rights and our
own. The most important terms are found at the top of this page under “Cancellation & Rescheduling Policy”, and “Booking/Vehicle Terms & Conditions”. By scheduling any service with Auto Dude Mobile Detailing you hereby agree to all terms listed in this document.

Booking/Vehicle Terms & Conditions

Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. We ask that our clients remove car seats and booster seats before we arrive. Due to child safety, we will not uninstall or install car seats under any circumstances.

Auto Dude Mobile Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any
belongings contained inside of the vehicle or to the location of service. All vehicles are cleaned at the customer’s own risk and must be able to withstand normal cleaning processes. Any damage claims as a result of cleaning will be limited to the cost of the service.

If your vehicle has been Ceramic Coated, please let our staff know before we start the work. Ceramic coated vehicles can’t be waxed and therefore
special products have the be used to detail the vehicle.

We reserve the right to alter or move a booking in line with strung levels and/or weather conditions and /or machinery or equipment failure without penalty to the company. We reserve the right to charge each vehicle according to its condition, and the duration of time we believe service will take. As a client booking with our company, you acknowledge that our prices are variable depending upon the inspection of your vehicle. We will always point out any additional charges (if necessary) before beginning work. You will not be met by any surprise fees after service is completed.

Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions, we are successful at removing visual traces of both elements.

Odors cannot be removed by cleaning alone. They must be treated with ozone treatment and may require attention from a specialist

When it comes to windows we do our best, but due to variables such as temperature, windows may have a film. Please allow the car to cool and then take a microfiber towel and wipe the film off if you see streaks. We do apologize for any inconvenience this may cause, this is simply the nature of how window cleaning chemicals work.

We are not responsible for damage due to heavily soiled, stained, or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs
losing their markings. The headliner is gently cleaned, however, there may be remaining stains.

The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised. If during pre inspection the headliner is too fragile to work on, we will not attempt to damage it further with cleaning.

We are not responsible for baked-on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some
wheels are beyond cleaning and may need to be repaired or replaced.

Bird droppings, bug splatter, sap, and tar will chemically fetch into your vehicle’s paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without compromising the clear coat.

Exterior black or gray textured or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original color, if that is a service you have previously discussed.

Any wax, sealant, or coating not properly cared for will not last its intended durability length. We recommend safe hand washing.

Appointment Time

Our technician may arrive late due to trac or exceptional
circumstances. Please allow a 30 minute arrival window for our mobile detailing service. We will do our best to inform you of any delays in delivery.

Cancellation Policy

To avoid a cancellation fee of $75, please cancel or reschedule your appointment at least 48 hours in advance so we can ll the time slot. If the weather is not suitable due to rain, we will be happy to reschedule your appointment if you notify us 24 hours in advance.

The following terms and conditions apply to all appointments:

● We require 48 hours notice to cancel or reschedule any appointment or service.

● Auto Dude Mobile Detailing reserves the right to cancel or reschedule in accordance with its staff levels, weather conditions or equipment failure without penalty to the company, but wherever possible will let the client know of alternative arrangements upon notification

● Failure for the vehicle and keys to be present at the time
and location of the ordered service may result in the cancellation of the appointment by Auto Dude Mobile Detailing and will be considered a cancellation policy violation which will result in a $75 cancelation charge.

● Failure to access Fleet Service vehicles or if the person
in charge is not present during the scheduled service will result in the cancellation of the appointment and will be considered a cancellation policy violation which will result in a $75 cancelation charge.

● If you decide to cancel 48 hours before the scheduled appointment and you have placed a deposit for materials to
be used on your vehicle, Auto Dude Mobile Detailing will not reimburse you for any unused materials.

● Gift Certificate redemption appointments will follow the same cancellation policy and will be automatically redeemed for $75 based on the above cancellation policy guidelines.

Operating & Moving Your Vehicle

Customer will give Auto Dude Mobile Detailing access to the
vehicle during the detail job and any additional mutually agreed upon times.

Please make sure the keys to the vehicle are available to us. This insures that you
authorize us to operate and to move your vehicle, as necessary to do so determined by our Auto Dude Mobile Detailing technician. For exotic vehicles, supercars,
vintage or display vehicles, or if the customer does not permit anyone to drive the vehicle due
to liability concerns, we may need to move the vehicle during our service. In such cases, the keys and the customer must be accessible at the scheduled time and location.

Photo / Video Rights

When scheduling services with Auto Dude Mobile Detailing, you give us the right to post photos and videos of your vehicle before, during, and after the service is performed. Our company has a fairly large social media presence online, so your vehicle may find its way onto the internet.
We will not identify our clients by name without their permission beforehand. We will also not include license plates or home addresses without client’s permission beforehand. If you have any concerns related to our use of media, please let us know prior to service and we will happily accommodate.

If you do not agree to our photo/video terms above, please print and sign this.

I declare that I, _____________________(first and last
name), do not authorize Auto Dude Mobile Detailing to use photos or videos
of my vehicle for marketing purposes. I acknowledge that these materials
may be used as internal training materials.

DATE:

SIGNATURE:

Quality of Service

We guarantee our work and your satisfaction. If you have
probable and clear cause to believe that our service technician did not fulll the
package as ordered or the craftsmanship is poor, we will redo the uncompleted or
unsatisfactory portion of the service free of charge at our cost. To make a claim, please
contact us within 24 hours of the service completion by phone, text at 512-844-0655, or
email at

[email protected]. Please provide pictures of the area in question via text or email within 24 hours of making the claim.Failure to report past 24 hours of completed work does not guarantee any correction. We will, however, do our best to understand your needs and serve you
appropriately. Redos, refunds, or reimbursements will not be made after any unauthorized cleaning or repairs.

Refusing a redo appointment for the unsatisfactory portion
of your service limits any refunds to 20% of the value of your service. Only services included in your order and additional services
authorized by Auto Dude Mobile Detailing are covered under our service
guarantee. Any services not authorized by Auto Dude Mobile Detailing are at
the client’s own risk.

Accidents, Pre-Existing Condition & Damage

Auto Dude Mobile Detailing will complete a pre-inspection
with the client before beginning any work on the vehicle. At this time, our technicians will notify the client of any concerns they may have. The client is responsible at this moment to explain to the technician what they desire out of the detail. If the vehicle is too dirty to inspect before starting the job, additional pictures and/or videos will be taken after the washing process. Auto Dude Mobile Detailing is not responsible for the condition of the surfaces of the vehicle prior to any services rendered. Any existing scratches, cracks, or other damage will be visible through a coating or paint protection, and such surface damage or imperfections may damage the protection applied and cause the protection to fail prematurely. We reserve the right to refuse any work or vehicle for any reason. By agreeing to our detailing services, you also agree not to hold Auto Dude Mobile Detailing liable for any pre-existing damages to your vehicle. Our liability is limited to the total dollar amount of each job.

Fees, Terms of Service & Payment Terms

To secure your appointment time via phone, email or text
message, we require a deposit of $75 for Auto Detailing, Paint Correction, and a
deposit of 25% of the total service for PPF, Ceramic Coatings, and Wraps. We accept
cash, debit, and credit cards. If you book online for Auto Detailing and Add-On services,
you will be asked for the full amount in advance.

Payment Terms

Payment is due at the completion of your service. Refusal or
failure to pay

for your service invalidates our service guarantee and any
redo services or discounts are at the sole discretion of Auto Dude Mobile
Detailing.

The client who books the service is responsible for a verbal
or written agreement on the pre-inspection and post-inspection of their
vehicle, RV, or trailer. Failure to do so will forfeit the right to a
refund.

Any claims must be filed within 24 hours of the completion
of the service by emailing ([email protected]) with photographs
attached.

Failure to disclose at the time of booking any conditional
issues that involve heavy stains, foul odors, human or animal biological
waste, mold, mildew, chemical spills, chemical overspray, or any other
hazardous materials voids our service guarantee. No refunds, redos or
any additional work will be performed outside of the original package or
estimate.

Some issues may require services beyond those you ordered. Refusing the services recommended by client service or your on-site
technician may invalidate the service guarantee.

Termination of Service

Auto Dude Mobile Detailing may cancel any new or existing maintenance plan or services with clients if we experience that the customer is not the right t for our services at the discretion of Auto Dude Mobile Detailing. Instances of service termination include: Engaging and working with our employees
directly without involving the company is not an acceptable practice and may result in termination of our services, being rude or harsh to Auto Dude Mobile
Detailing employees, or any other reason we determine to be worthy of service termination at our discretion.

GENERAL TERMS AND CONDITIONS, TERMS OF PAYMENT, LEGAL FEES AND DISPUTES

The client agrees to make full payment prior to the release of the products or vehicle. The vehicle or products will not
be released until full payment has been processed accordingly. Any invoice that is not paid at the time of order or delivery is considered past due and
the client is responsible for all collection fees including but not
limited to attorney fees and court costs for unpaid balances at the interest rate of
18% per annum. This is not an expectation contract and we are not responsible for buyers’ remorse.

By accepting the product or vehicle you are accepting the
job as complete and that the performance is satisfactory. You are
responsible for inspecting the product and or vehicle upon receipt.

Clients shall identify to Auto Dude Mobile Detailing in writing any dispute concerning an
invoice within three days of the date of the invoice. If disputes are not identified in writing within the three-day time frame the client has accepted the
job and the invoice. Clients must contact Auto Dude Mobile Detailing of any and all work in dispute, accompanied by a written explanation. After
investigation, if an error is found on our behalf we will make appropriate corrections.

Auto Dude Mobile Detailing is not responsible for loss of damage to vehicles or articles left in vehicles in cases of fire, theft, accident, or any other cause beyond our control. We do not accept responsibility for consequential damages or loss of any kind related to the
sale, installation, or delivery of our products.

It is the client’s responsibility to read our Terms & Conditions available on our website prior to contacting Auto Dude Mobile Detailing
to perform any services.

Estimates

Estimates are good faith estimates and are based on the current information Auto Dude Mobile Detailing has at the
time the estimates are given. Estimates given are good for 30 days and are subject to change.

Changes/Corrections/Errors

We reserve the right to correct inaccuracies, prices,
omissions, descriptions, and errors relating to products, productions, availability, and update information
at any time without prior notice. By reading this document of terms and conditions, you, the
client, acknowledge you agree to them in full.

Thank you for taking the time to read through our terms & conditions. Auto Dude Mobile Detailing aims to provide the best service possible while protecting all parties and ensuring a safe & fun work environment for our valuable employees. We look forward to serving you!

Auto Dude Mobile Detailing

512-844-0655